Naked Wines – should you redeem that voucher?
Everyone loves a bargain. And there’s one little offer that keeps catching my eye – a voucher for Naked Wines. Sometimes for £20, sometimes for £30, sometimes for £40 off… or even more. And it’s not just me – every other week I get a text from a friend asking me if they should redeem it.
Naked Wines operate a bit differently to other wine companies. This is one reason, no doubt, they get your attention with a generous discount to attract you to their website, as it takes them a moment or two to explain their offering.
In brief:
- You can buy wine from Naked online like you would with any traditional online wine shop.
- Or you can join their club and buy wine as an ‘Angel’ which gives you certain benefits.
To become an Angel, you have to deposit £20 per month into your Naked Wines account, which you can spend at any time. The benefit to you is that you get cheaper prices, at least 25% off their list prices. This is made possible as Naked can use this large pot of cash, made up of Angels’ deposits, to invest in buying wines at keen prices. One way they do this is by offering free loans to winemakers (which can help them make immediately better wines) in return for preferential rates on the finished product. So the idea is that by crowdsourcing funds for the loans, Naked get better wines for cheaper rates and pass on the saving.
Is it popular? Yes it is. There are currently over 100,000 Angels on their books in the UK, collectively depositing over £2m per month.
The way Naked operates makes for happy winemakers – a number I spoke to were very happy with their relationship with Naked. Many customers see this as an added benefit – a kind of feel-good factor. Additionally, the website supports a busy social network that includes both members and winemakers. Winemakers get feedback about their wines from customers, customers can interact with winemakers and ask them questions, and members can rate and recommend wines to each other. I would imagine that most members would sooner take the advice of the other members they follow rather than count on reviews of the wines like the ones below. In the wine world, when it comes to social, Naked are one of the best.
They currently have 202 wines available to UK customers (they are in the process of launching in the US), from £5.99 per bottle (I’m only quoting their Angel prices here, since the vast majority of their customers buy as Angels). Two-thirds are under £10. Only 10% of the range is over £12. The average spend on a bottle of wine at Naked is £7.00 (more than £2 above the UK average). Most of what they sell is exclusive to Naked, so it’s not possible to compare their list prices to see how they stack up against other retailers. But from the fifty wines I tasted, whilst their list prices did not, generally speaking, represent good value for money, their Angel prices did offer fair or good value.
In terms of how they sit in the retail landscape, Naked sits somewhere between supermarkets and independent merchants. Their winemakers are often commercially minded producers who are happy to act upon feedback from Angels. They are often keen to tinker with the blend and iron out any creases to ensure the wine appeals to club members. As a company it is approachable, easy-going, and non-threatening. And, broadly, so are their wines. Words that kept cropping up in my notes were ‘friendly’ and ‘easy drinking’.
Characterful wines by headstrong winemakers are sometimes hard to get your head around, but are more likely to be remembered. In the long run, I often find a wine more impressive when it’s me that has to get used to it, rather than the other way around. But perhaps this is a bit much to ask of a Tuesday night glugger. Naked’s selection is largely everyday drinking stuff, so it’s surely a good thing that they are willing to iron out any perceived flaws for their customers. But if they were my only source of wines, after a while I might soon be craving something with a more forceful character or something a bit more challenging. After all, sometimes it’s the beauty spot that makes the face.
Few wines I tried at their recent London tasting were terribly complex or unusual. But that’s not to say that wines don’t have ‘typicité’ i.e. ‘typicality’ – they do still taste how you expect them to taste for a wine of that variety and region. And, unlike most supermarkets, there were no real stinkers. If you are happy to join up as an Angel, it can be a source of some decent everyday wines at good prices, with an additional element that is too often missing when shopping for wine – fun. So should you redeem that voucher? If it means you could get a case of wines like the ones listed below at Angel prices, go for it.
Some highlights:
Sparkling
Mas Sardana Cava NV
A blend of Xarel-lo and Macabeo grapes from Penedès, Spain
£10.99 list price or £7.99 Angel price available at Naked Wines
Pretty classic apple, pear and citrus fruits. Lovely soft fizz in the mouth, then with intense fresh flavours. Dry (but only just), this is a cracking cava. 89 points, good value at list price/very good value at Angel price.
Whites
Raats Original Chenin Blanc 2011
100% Chenin Blanc grape from Stellenbosch, South Africa
£9.99 list price or £7.49 Angel price available at Naked Wines
Apple and lime fruits on the nose with a hint of honey. Full-bodied, but fresh, and with enough acidity to cut through the rounded texture. Long finish. 89 points, good value at list price/very good value at Angel price.
Klein Riesling ‘S’ Trocken 2011
100% Riesling grape from Pfalz, Germany
£13.99 list price or £10.49 Angel price available at Naked Wines
Attractive satsuma and orange oil on the nose, very inviting. Intensely flavoured, just about dry, with gleaming acidity running into the long finish. 89 points, fair value at list price/good value at Angel price.
Dominic Hentall Saint Véran 2010
100% Chardonnay grape from Burgundy, France
£ unconfirmed list price or £12.49 Angel price available at Naked Wines
Soft, floral nose (orange blossom). Medium to full-bodied feel in the mouth. Oak used with care and precision, little overt oak flavour but with an enjoyable creamy texture and finish. Nicely done. 88 points, good value at Angel price.
Reds
Domaine O’Vineyards Trah Lah Lah 2010
A blend of 65% Merlot and 35% Cabernet Sauvignon grapes from Languedoc, France
£12.99 list price or £7.99 Angel price available at Naked Wines
Dry, but with juicy, ripe fruit. Punchy intensity of black fruit flavour riding on into the quite long finish. Enough acidity to hold it all together. 87 points, not great value at list price/good value at Angel price.
Carlos Rodriguez Rioja Reserva 2007
100% Tempranillo grape from Rioja, Spain
£12.99 list price or £9.49 Angel price available at Naked Wines
“Carlos is in the unique position of being able to buy the best grapes the region has to offer.” Really?? Naked Wines copy aside, this is a pretty classic, savoury style of Rioja with black olive and black fruits. Properly dry, not too oaky and ready to drink now. 88 points, not great value at list price/good value at Angel price.
Benjamin Darnault Organic Saint Chinian 2010
60% Syrah and 40% Grenache grapes from Languedoc, France
£12.99 list price or £9.75 Angel price available at Naked Wines
Intense, lively, spicy nose. Expressive, juicy fruit. Great balance, long flavours and full-bodied. Very drinkable. 89 points, fair value at list price/good value at Angel price.
Raats Family Cabernet Franc 2009
100% Cabernet Franc grape from Stellenbosch, South Africa
£17.99 list price or £13.49 Angel price available at Naked Wines
Leafy blackcurrant, cassis, licorice and cinnamon all rising up from the glass, lots going on. Juicy currant flavours, with a hint of smoke. Full-bodied, with alcohol quite high, but good acidity and a long finish. This is serious stuff. 91 points, fair value at list price/good value at Angel price.
They have just opened an australian office too; I’ve been down here tasting the range.
Sounds like fun! Are you there as an ‘archangel’?
im not actually an archangel…. sorta tagged along, and elected official photographer for want of a role. Will blog loads too
Nice gig! Will be interested to hear more…
Deposit 20 quid a month.??!!!
What that means is,…nakedwines gets to use everyone’s $$$ as an “interest free loan” while it earns interest in their bank account,…. until such time as you choose to use it.!
Great scam.!
The idea is that the money is invested in small winemakers, then those who contribute a monthly sum get a better price on the wine…
Don’t fall for it most of their wine is JUNK….I poured more down the drain than I drank!
Totally agree. Terribly overpriced cheap wine.
Indeed, i find the information on the Australian site helpful.
A common cause for disaffection is to not let the wine breathe, if required.
And i would prefer a slightly more nuanced complaint than it was crap and i poured it down the drain.
In preference to throwing it away, one could keep it for cooking, or add citrus juice, sugar and spices and call it Sangria.
Or tell the supplier.
You may have mentioned elsewhere but are the points for the wines your system or one of the others?
Hi Qin
I haven’t so I will here! In brief, 85 and upwards is all good. An 85 would be ‘sound, fault-free, if not very memorable’. An 89 would mean ‘very good’. 90 would be ‘this is seriously good, don’t miss it’ up to 95 which equates to ‘extraordinarily good, unforgettable’; then upwards.
80 – 84 would be ‘not great, avoid if possible’. Less than 80 means bad. Less than 75 is actively unpleasant.
So I suppose it’s pretty much like the typical international/US scale, though it might drop off a bit quicker. I’ve always found that 5/20 point scales are a bit restrictive. Anyway, they only refer to that one bottle at that one point in time when I tasted it. Hope that helps!
Matt
I tried out Naked a couple of years ago, and in total had 3 dozen bottles. Your comments on the styles of wines and relative value for money concur exactly with what I felt, and I therefore deleted my account. All wines were clean, modern, well-presented, but boring. If you want a sound glass of wine which won’t make you think they’re a good source. This probably makes them useful to a large majority of wine drinkers!
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DONT TRY TO USE THAT VOUCHER.
I did and got stung to the tune of £70.00
The voucher is misleading and the website will give the impression you are getting a great deal and saving a pile of money.
My advice, give Naked Wines a real wide steer. If you get unexpected offers from them Bin them. If you get an offer that seems too good to be true, its because it most certainly is. If you feel the need to deal with this bunch, scrutinise all small print and dont get ripped off like me.
Hi Mike – in what way did you get ripped off? Was it the quality of the wines?
Back up Mike above. Don’t use any of their vouchers and be very careful not to get signed up to their Angels scam. It’s one of those options you have to opt out of rather than actually asking to join. I was ripped off too but much wiser now. You can purchase similar quality wines from other reputable outlets for about 40% less money and that’s even if you are an angel, god forbid!
Hi Shawn – interesting to hear your comments, but like Mike above, you don’t actually describe how you were ripped off – would be good to get some detail…
Here’s my rip. Used that voucher and added $80 of my own money and a week later…. nothing! The only update I’ve gotten is how many “Angels” there are ahead of me! Called them and I got a woman apologizing about the delay. Said she’d call me back as soon as she knew when my wine would ship! No call and no wine! What’s done is done but, I’ll not order another bottle and I’ll definitely not recommend the to anyone! My advice? Go get your wine from your local wines and spirits or Sams club. One natural desaster and you’re fresh out of LICL.
I received a £60 voucher from Majestic wine. On the voucher it says I can get 12 bottles for £48 with NO requirements to join any wine “clubs”
When I followed it up on the website it tells me that there is a waiting list to become an angel (and pay £20/month!)There is no other way I can get the case of wine for £48 as per the voucher offer. So scam? I think yes.
Great blog and pretty much spot on.
As a keen buyer from Naked Wines for me they offer exactly what I am looking for in terms of a wide range of styles and tastes. I agree that they are not the most interesting and they look to hit the buy to drink market but I guess the vast majority of people are looking for this.
You hit the nail on the head in terms of the social side. I have made a good group of virtual friends who range from experts to just moved from beer! I love reading their reviews (all of which are non pretentious and informative) and buy my wine based on their recommendations.
I would also point to their customer service as being right up their amongst the best I have expereinced. They delivered two bottles wrong the other day (giving me a more expensive wine), They told me to keep them and credited my account for the ones I should have got. The whole cal lasted 2 mins and was a througly pleasant expereince.
In terms of the points raised above – yes they use a system to attract you to pay £20 a month, but it aint in the small print – its slapped in your face.
Keep up the good work!
I agree with Rich. There is no real rip off with Naked. It is clear what is involved with being an angel. You will not get your special wines from Naked but will get your everyday drinkers. The customer service is excellent too. I missed a years worth off free monthly bottles purely through my own incompetence. When I pointed this out to Naked, I received a free case within 24 hours, thoughfully based on my order history/preferences.
I have been reading this thread with interest and I am still unclear about how it works. Ok this is where I am. I have signed up and received my first case of wine from Naked and they have put £40.00 in my account to go towards the next case I order. All good so far…. But, I didn’t want to sign up for them to take £20.00 from my card each month!! Will they start to take money only when I buy my next order or have I unintentionally signed up for it already?
Could someone clarify? Thank you
Hi Rosemary – hard to say without knowing exactly what you signed up for. Probably best just to give them a call. I’m sure you’re not the first to get a bit confused by their offering.
I’m a happy Naked customer, the only occasion I called them was to discuss the merits of vouchers vs membership etc. Very helpful and clearly talked through the options. I’d recommend a call to them if you’re unsure of anything.
As an aside I’ve had nothing from them I’ve disliked, and some bottles I’ve really loved. Imagine mid / high end supermarket wines and you’re there. I suspect the pricing is generally actually about right, with some bottles giving superb value for money.
Sorry, to clarify, by mid/high end supermarket pricing I mean wines you might expect to be priced at 10-25. A cut above the cheapest and very acceptable dinner party fare.
Its looks like a good idea but why cant I checkout before buying 6 bottles? surely I can decided because I will be paying the postage anyway… I would like to use my voucher and try out the service but if I have to buy 6 bottles at the non-angel rate I would be better going in store and avoiding postage. why dont they just give 20% off as a trial and stop messing with our minds?
I guess it works better for them if you sign up as an Angel rather than just giving you 20% off – you have to go through the process of unsubscribing, which takes a proactive action on your part. I wouldn’t buy much for myself at the non-Angel prices, they seem pretty high to me on the whole.
I find the wines a mixed bag. Prices are fairly ordinary – no real bargains but nothing truly undrinkable. What bothers me is that so many of the wines are bottled in Germany. I was in the wine trade for thirty years and in my experience bottling at source was the best way to ensure quality and authenticity and bottling in Germany was only done by those whose main criteria was to save money.
I would agree – at this tasting, there were a mix of good, bad and average wines, but enough good examples (the ones quoted) to make it worth buying a case. I wasn’t aware that many of their wines were bottled in Germany. It would make sense for them to do that though, as you can save a fair bit of money shipping in bulk then bottling locally (I wonder why not in the UK though?). When you’re trying to make money selling wines at £5.49, something’s got to give.
Very poor article – bascically just an advert for Naked wines.
Finally answered the qustion about using the vouchers by saying “go for it” without providing any explanation about the voucher offer or clarity about what you will be signing up for by using the voucher.
Thanfully a few people who have got stung by this scam have posted here too. I just wanted to use a money off voucher – not subscribe to a wine club.
Hi Bob. With so many friends and family asking me, the point of this article was to explain who Naked Wines are and how the voucher offer works – sorry it didn’t manage to achieve that for you. Essentially they are using the voucher as bait to introduce you to their club. Don’t be surprised when a big money-off voucher isn’t as straightforward as it looks!
I bought the Groupon for it’s plain intrinsic value. I mean, how bad could a case of wine be for $60? Okay, I admit I’m a bit of a wine snob, I love my $50+ Napa Cabernets as much as my wife does but we can’t drink them every night now can we? In the supermarket, I’m always searching for decent $10-15 wine that I can enjoy with every dinner. I’m not going to get the greatest wines anywhere at that price point, but I’m hoping for bargains and surprises along the way.
Before I bought the Groupon, I combed through the http://nakedwines.com website searching for potential issues or loopholes that I couldn’t get out of. For one, I saw that I did NOT need to become an “angel” to get the Groupon deal. From what I understood, I could go in, select my wines, apply the Groupon and checkout without ANY further obligation.
So, even though they had a new angel case with a sample of their wines, I browsed through their wines looking for the styles that I like. I created a wine “profile” that would recommend to me certain styles of wines based on my preferences. I found 12 bottles and placed them in my cart. I checked out and did only that. I did not opt into their Angel program until after I received my first case of wine.
When the wines arrived, I too, noticed that many were screw caps. Being once an investor in a synthetic cork company, I knew the issues with real corks and the high percentage of spoilage (cork taint) that occurs. The industry would just love to run out and change many of their wines to screw caps, but they didn’t for two reasons…
1) The uncorking of a bottle of wine is a tradition. It’s all about anticipation while the sommelier, with the white linen draped over his forearm, displaying the esteemed bottle of wine for your and your guests approval … the cutting of the foil … the angle of which the bottle is held as he (or she) gently presses the point of the corkscrew into the center of the cork … the turning and twisting … and then finally the pull … as the cork “pops” from the bottle’s firm and longing grip. It’s a presentation, an event (albeit small), a ceremony that holds tradition for many, many years. Screw caps don’t have that ceremony. They aren’t much different than opening a bottle of Diet Coke. The winemakers know that ceremony is an integral part of enjoying a nice wine and screw caps aren’t yet accepted by the American public at large.
2) There is some concern about aging fine wines under a screw cap. Some believe that any amount of oxygen will hurt the wine and others believe that just that little hint of oxygen over the many years helps the wine to fulfill it’s destiny as a balanced symphony of fermented grape juice.
If you do some research you will see that many countries and wineries have embraced the screw cap. New Zealand, for example, produces world-class Sauvignon Blancs. Every NZ SB that I have ever opened had a screw cap and these are not crap wines. Of course, this is just my opinion and I wouldn’t mind arguing this and much more on this subject all day long.
Enough about corks and screw caps. Back to http://nakedwines.com … I received my first case, and in less than three weeks tasted every bottle. Many of them I reviewed and posted on the http://nakedwines.com forum. It was fun to interact with others and their reviews comparing notes along the way. As I rated the wines, the recommendations became more focused for my specific tastes. I once asked a professed wine critic “What is the best wine?” His response was, “The best wine is whichever one YOU like.” That has stuck with me throughout the years as an important point in my role as a wine snob.
I looked at the http://nakedwines.com program some more and decided to become an angel and to order another case of $8 wine. Roughly the average angel price. They took $40 from my credit card and I immediately applied that $40 to another case of 12 bottles. My total paid with tax was about $110 with free shipping. Okay, that’s more like $9 a bottle, but from my prior case, they were worth it for a couple of reasons. It’s not a wine club where the WINEMAKER decides what to ship you. Nakedwines.com gives you the opportunity to choose your styles of wine andeven wines from a variety of wineries and countries. It’s delivered to your door speedily and free of charge. They have a 100% guarantee on all their wines. Try that next time you return a bottle of wine at your local store.
I’ve since ordered over 100 bottles of http://nakedwines.com wines. Some are screw top, some are with cork, some are okay, but most are worth the price you pay and decent wines. Through the http://nakedwines.com program, you do come across some really good wines, but a good deal of them are made for quaffing (drinking now and lots of it!). For me, that was what I was looking for. I already have a cellar full of $40+ bottles of red aging for that special day, but for now… I want something to drink tonight!
nice little piece …I learnt something about srewcaps Jeff thanks
Me too. About the screw caps. I used to think they were for airline use and for really cheap wines. I’ve had some nice wines that had screw caps, and many of them were from naked.
As a Naked Angel ( I know I know)I’ve just read the article and ALL of the comments. Personally, when I read comments which just slag something off and fail to explain any reasoning then I just ignore them and assume they have a hidden agenda.
Having looked at the website, terms and wording, I found it to be honest, clear and very straightforward. It is very clear how it works and where the savings are made. So I signed up…. I didn’t wet my pants over a fear of getting ripped off or scammed ( as indicated by Mike and Shawn above ) and have subsequently found the service to be impeccable. I have been an angel for over 12 months and have not had a bad bottle of wine (all above average and some absolute crackers that soon sold out when I tried to buy some more) and all at reasonable prices. What have you got to lose? If you don’t like it they refund you your money. Simple
So for the doubters and hot air blowers, try and be a bit honest with your criticisms and substantiate your sound bites with some facts.
Its a refreshing, transparent and honest company which seems to be growing.
The article and the comments make intersting reading. I have received a £40 off voucher which I’m keen to use – and I don’t mind if it’s a lure to get you to look at the website. My question is this, and I’ll be completely transparent about what I want… I want to get £40 of free wine, or pay a little over in order to get some decent bottles. I want to sign up to the Angels thing and get my instant discount on the wines in order to get more for my £40 voucher. I then want to cancel my membership so as to not pay anything (or a few pounds at least) and prevent Naked Wines taking a monthly £20 ‘top up’.
My logic is that if the wine is decent and the service is good, I will then take up the membership again and use Naked Wines perhaps more regularly – which is a good, old fashioned way of assessing a company. But being totally honest, I would like to have a box wine come to me for, roughly, the £40 voucher they have offered me to use. If I do need to pay an initial monthly £20 then am I able to have that refunded?
Thanks
Honest Chris
Hi Chris,
I think the answer is yes you can… but I’ve never signed up, so I don’t know for certain. You’re best bet is to phone them and ask – they probably won’t mind if they think they might eventually get a customer out of it!
Matt
I felt that Naked wines was good for economically purchasing wines for spaghetti dinners, sangria and church bazaars. Its not that the wines are bad, (They were quite tasty, actually) but there was nothing of real character. I will likely use Naked again, but they really need to tell those winemakers to stop using screw tops! Cork, people, cork!
Hi Gamekeeper,
I kind of know what you mean… at the tasting I went to, I did find a handful of good bottles, but too many were just a bit too simplistic. That was a while ago now, so I’m going to go to the next one and see how their range is looking these days.
I’ll report back!
Matt
Hi Matt,
Just doing some research and came across your site.
I’ve been a angel with naked for a few years now and have never had a complaint about any wine or customer service for that matter.first off did have a bit of confusion about the voucher but this was resolved very quickly to my satisfaction.
My test for a good wine is simple it’s when guests say things like ” who I like this “. That has happened several times with wines from naked.
The best way to become an angel is to have an angel recommend you £40 of angel prices for your first order with no necessity to sign up.
Paul
Hi Paul,
Glad you’ve had a good experience with Naked Wines. Although I have heard people complain about the quality of the wine on occasion, I’ve never heard anyone have a problem with their customer service.
It’s been a while since I’ve tasted their range. Will try and go along to their next tasting.
M
The background on your site is incredibly distracting and makes it extremely difficult to read your content. At least put a solid color behind the body of your text.
Be VERY careful! Ater their “introductory offer” they will charge your credit card even if you don’t authorize the transaction (without prior notification), and will do so a few months later again when you are not aware of what they are doing. This is a very shady racket and anyone who falls victim to this will sincerely regret doing business with this wino company
This is correct. I just saw the un authorised charge on my card and protested to them and my card issuer. This is day light robbery and I shall take this further in the social media.
Do NOT patronize or do business with this company. They offer a bogus $100 wine voucher that you may receive when you order products from other companies who they have conned into distributing this voucher.
You will quickly discover that the voucher may not be valid in your state. But wait, they will now sell you a case at a discounted price in order to get around your state laws. So you think you are still getting the deal. You would be better off spending some time at a carnival trying to win the ducky ring toss.
You enter your credit card information to complete the purchase. Wow, such a deal, a $279 case of select wines for $69.95. Only after you enter your credit card and hit ‘complete purchase’ do you find out that . . . wait for it . . .
“While you were completing your purchase, someone else bought the very last case of this ‘special customer select’ wine . .. so remove it from your cart and make a different selection.”
They now have your credit card and you have registered for an account with them. And so you search for another case, but wait … your $100 voucher is now gone.
THESE PEOPLE ARE SCUM BAG CARNIVAL CON ARTISTS. Do NOT patronize their business. They are using dishonest and unethical marketing tactics to get your name, address, and credit card information.
If this happened to you, turn these miscreants into your local Attorney General’s office division of consumer complaints, the BBB and the Alcohol bureau. Complain. The internet is too nice a place for honest merchants to have scum bags like these folks peddling some cheap scheme to get your information. They have NO INTENTION of giving you $100 off. They just want your marketing information, and the off chance that you might select some other full price wines once you realize that the $100 offer is gone, because one other lucky person got the offer while you were shopping on their site.
Hi there – thanks for the comment. Looks like you had a bad experience with Naked Wines. I don’t buy from them myself, but it’s possible they really did run out of those specific cases, rather than it being a big scam – they sell a lot of wines to a lot of other customers, so they can’t solely exist just to rip people off. Did you pick it up with them? What did they say?
Its a scam….run!!. two cheap bottles of wine for $50.00…. I am the fool that spent time thinking that the $100.00 voucher I got from buying a gas (Chr-broil brand) grill was somehow a gift for my purchase….I love wine, but this is a total scam…they should go away, and im not returning the grill for wasting mt time…
Got what appears to be a voucher for £60 worth of wine. Only in the small print does it say UK customers can use the voucher against their first order over £99.99 or more.
Does that mean it can ONLY
be used as a discount and is not a GIFT?
David,
I had a £40 voucher to use as long as I ordered £60 worth of wines. In all I got 6 bottles of wine for just over 20 bucks and an additional £4.99 postage which was OK. The wines were good as occasional wines and the service was great. Well worth a go to see if they are for you. Therefore it is only a discount to tempt you into the store.
Yup…you have to buy more than 100 to use it!
I’ve used Naked Wine vouchers a number of times. Easy to use a voucher, get your wine and then delete the account before you have to commit to regular payments, though you do have to use a different email address each time and you have to ring up in order to cancel. I should also add that I’ve also been a loyal ‘Angel’ for years at a time as well, (i.e. paying a regular £20 towards my wine ‘account). Both options work well for me because I like some of their wines (one of those mentioned above in particular) and reckon that you get them for a pretty good price as an ‘Angel’. Of course, using a voucher means you get a ‘steal’ on your first order as well, though I would avoid the ‘sample’ case myself; always going to be hit and miss, not necessarily in terms of quality but because people generally like different wines and the sample case is designed to give you a variety.
I used a $100 voucher to order the minimum $160 worth of wine. Was only able to pick a few different reds because most were for “Angels Only”, but still got some choices I hope I’ll be happy with, 2 Zins and a Merlot. Suggested retail prices were high as compared to my daily drinking wines but after the discount I got 6 bottles for ~$11.00 / each. The website did “glitch” when I placed the order, and when I tried again to order the coupon had already been used… I smelled a rat but called customer service and they looked up the order and cheerfully placed it and applied the voucher. No problem at all. Then, there was a mix-up on the ship-to address, the tracking information showed me that the wines were shipped to my house, but since I work days I wouldn’t be there to sign for them (required). I again phoned customer service and they appologized profusely and had the order re-routed. I’m supposed to get my wines today, and hope to review them in the next couple of weeks. Do I expect to be getting $35 – $50 / bottle quality wines for $11? No, just hoping to get some different choices for a fair price and maybe find a new favorite along the way. Will I join? Maybe… depends on my expreience with the first 6 bottles. So far I’m not blown over by the 2 problems I had, but I am happy with their customer service, they were first rate. They just sent me an email requesting feedback on my customer service experience and I will give them high marks for their efforts.
Total scheme, not necessarily a scam. Got the voucher and it was a good deal, but then all the BS emails started coming in. OOOOOOOOOOOOOOOOOOOOOOOOO I’m on the waiting list to become an “angel”
This is Marketing to stupid people 101 in an overpriced, for-profit MBA program at your local strip mall school.
Told them my intention never was to join their “club” but I’m sure its somewhere in the fine print. They refunded my “angel contribution” but still and insulting and stupid concept to anyone even partial sophisticated.
I’m pleased with the voucher and people are very helped and patience . Any place you go mistakes are made but these people from naked wines are more willing to correct and help you. They also are very easy to get on the phone.
Just another scam.
I’ve been using the site for a while now, and it’s pretty good. As above, you’re never going to find a world changing bottle of wine, but there are plenty on the site that are perfect for an evening in, or the 3rd bottle at a dinner party. Customer service is fantastic, as is the community side of the site. As for people saying it’s a scam, the monthly deposits can be taken back into your account with the click of a button, on more than one occasion I’ve completely emptied my balance and it’s paid back within a couple of days.
I have been an Australian Angel now for some time.
I discount Angel and Naked because i am here for the wine.
Two $50 vouchers got me in, and i am happy with all the wines i have received. The under $10 bottles are drinkable, but not impressive, but the $15 to $18 are nicer.
They have pricier offerings, and i know of one member who is working up to them, but i just don’t drink that much wine.
Naked wines replaced another organization that sent selections, but Naked give more flexibility, and have a lot of single varietals, an interest of mine. The focus on winemakers is interesting too, and matches my liking for smaller wineries.
I have progressed from Red dozens to selecting my own.
The deduction of $40 monthly is not a problem, and every couple of months drives purchasing another dozen.
I have had no problems, and delivery is quick and cheap, providing wines that i like to drink right now at a reasonable price.
This is of course the Australian organization, with Australian wines and the occasional New Zealand wine, but there are a lot of imported varieties and techniques turning up often among young winemakers supported by Naked. With which i am very happy.
I tried naked wines and all 6 bottles I got were JUNK! Don’t waste your money!
You better listen to him. JUNK….CHEAP
Wine warehouse? Actually, Majestic now own Naked. I found Naked’s Lay of the Land Benmorven Farm 2013 Pinot Noir really ordinary, but had been expecting much more from it. So I agree with comments here that Naked ain’t perfect, but their Rod Easthope Pinot Gris is better than average. Was impressed.
I’ve acquired a £100 voucher when spending £150 – I am not going to use it (I nearly did!) but I noticed their wines are hardly comparable to any other site (they use their own funded winemakers not highstreet brands) so you can’t gauge the correct price except I found one. The arabella pinotage 2014 RRP was £2-£3. yet naked are selling for £8.99 – no wonder they can offer a £100 voucher (which I’ve read then scams you into joining their “angels” at £20 a month – like a mobile text sign up when you didn’t want to!)
Not worth it.
Quite clearly the RRP was not £2-£3 as the first £2.50 on any bottle sold goes to the government. No wine can be sold at that price unless it is a loss leader.
Dunno why so many people here are suspicious of Naked. I buy their wines, I’m a ‘Angel’ and I’m happy with the whole deal. Yip, there are some ‘ordinary’ wines, but they’re at ordinary prices, in fact pretty keen prices if you’re a signed-up Angel. It pays to study your winemakers (Small and Small from Marlborough, and Rod Easthope – ex senior staffer at Craggy Range – are my faves), read as many punters’ reviews/questions you have time for, and decide. It ain’t perfect (what is in life? Alright: Helen Mirren’s perfect!) but at least you can see what other Angels are drinking/pouring away, saying is crap/is great.
And you can cancel anytime, easy-peasy.
Please go to your nearest wines warehouse, that’s a sure thing. No worries for you. They have a variety. Seriously, put these people out of business.
I’ve liked most of their wines, but I’m not a wine snob. Not an expert. I only know what I like, and that’s a good, red, cocktail wine that is great by itself. I drink more wine without food than I do with food. I don’t like high tannin levels, as to me, it’s like sucking on a tea bag. I’m an “I’ll have the red” girl. Perhaps the naked blogs and naked wines are a way for people like me to learn about wines… maybe even become a wine snob, like some of you, here.
i looked at the very brief description of the “case” content. no names available and judging from all info available, none i’d like to spend this amount of money on. I’ll continue to visit Total Wines and More. It’s a 35 mile drive for me but I’ll buy 4-5 cases of MY choices. al w.
Total Wine and More is 10 minutes, I like the choice on Nakedwines and have the case in a day.
I got an email with a voucher. I am a rarely/ occassional wine drinker but like to have a variety of wine on hand when I have guests. I used the voucher on the site. I did not sign up for a membership as it would be useless for me nor did I register on their site with a login or PW. Recently I had a charge to my CC card for $40 for being an “angel”. Contacted the company and they said I signed up (never did). Cancelled my membership (never signed up). Now I am perturbed with this company and will never do business with them again and will warn others. I may have ordered from them again but they ruined our potential relationship with these sneaky business practices.
I received a voucher with a Shutterfly purchase for $100 off if you spend $160 or more. When I tried to use the voucher, the website responded with “Sorry, Indiana does not permit use of this voucher.” My guess is that Consumer Protection and franchise laws meant to prevent us from getting spammed blocked them. That was a close one!
From here in Australia a law preventing you using Naked vouchers seems a bit over the top.
Being a happy Naked member for several years now, and very happy with their quality, pricing and service.
I wonder at the negative attitude to a business plan that is working well to provide me with nice wine.
The same thing happened to me (I ordered online from JC Penny’s). Also in Indiana…
I used my voucher for $100.00 for a case at 160.00, I enjoyed each and every bottle! I don’t understand how people are saying that they did not know it was a monthly charge, they post it and send you email on how the program works every week (sometimes twice). Anyway I just ordered another case, which I picked and using my monthly 40, plus a free bottle it was less than going to the local store. Can’t wait and would recommend!
Hi Matt. How long have you worked for Naked Wines?
Feel free to expand on that Rik.
Thanks for this column; it explained quite a bit for me. I have just one question: I was under the impression that the order would take a few days to be delivered. But after I entered my order and credit info, I received a message stating that there were thousands ahead of me and after they have been taken care of, my order would be processed. Does that mean that it will be weeks or months before I receive my order?
Hi Kim – no idea – that’s a question for Naked I think…
would like moscoto
I have been with Naked Wines since May 10, 2017 and an Angel going on three months. I have ordered two cases of wines that I picked and was happy with all I have tried so far. I expect there may be a bottle that is less than I expected, but I also have the same happen dining out.
The customer service has been top notch. From calling me after my first order to see if I was satisfied, to helping my place another order but set a specific delivery date.
All of the terms where well spelled out and reasonable. Nobody is required to become an Angel and no additional purchases are required.
My £60 misleading voucher turned up. I must buy a case priced at £99.99 or more to use it….. There are no cases available at that price. £130.00 is the nearest. So with the postage added I could easily pick up the same variety of wines in a supermarket for the same price. Where’s the special offer in that?
Hi there every one, here every person is sharing these kinds of knowledge, so it’s good to read this website,
and I used to go to see this weblog all the
time.
I ordered my first case at a price of something like $80 and it arrived about 3 days later. I’ve had 3 of the chardonnays, one malbec and one zinfandel and found them all to be quite drinkable. The reds were more noteworthy than the chards but I tend to like reds more anyway. I enjoy having something different than what I’d typically choose at the store and from regions I might not choose on my own. I’ll still purchase from my local retailers but so far these are welcome additions. Naked Wines is making wine drinking fun again…as if it weren’t fun enough already.
I’d like to give away my wine voucher. It is $100 from nakedwines.com
Code JCP518 and Password ASP32XYN
Hope someone can use it.
PERSONALLY I COULD NOT CARE LESS WHAT OTHER PEOPLE THINK
I THINK ALL TASTES ARE DIFFERENT
ALL I WANT IS TO VIEW YOUR TASTY RANGE AS THATS WHAT I HAVE GOT TO SPEND MY VOUCHER ON IF YOU DO NOT SHOW ME THETASTY RANGE IN THE NEXT FIVE MINUTES I WILL PUT IT DOWN TO A BAD SHOW AND FORGET YOU
I used a Naked voucher and got some nice wine at a reasonable price. One in particular, I kept the empty bottle to remind me, it was lovely. I think the average price, taking off the discount, was around £5 a bottle, because that’s what I would pay in the supermarket for Blossom Hill red. You need to be alert about the monthly subscription, which I did not sign up to or got out of, I forget which. But that’s your responsibility. These guys are not a charity. There’s no such thing as a free lunch, especially with a bottle of wine thrown in. I accept their statement that they are helping independent winemakers with the obvious pinch of salt. It’s all business, after all. And I got emails for months afterwards from them about becoming an Angel. But what do you expect? You’ve just had £X/$X worth of free wine. I was certainly not disappointed and most of the wine was interesting. I have just had another voucher for the princely sum of £75 (and the wine prices are higher!) which is why I am here, wondering whether to dive in again. I would even give the Angel membership a thought this time. Use the intelligence principle.